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3Com NBX 100 Modular Expansion Base |
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The NBX 100 solution provides cost-effective access to enterprise-caliber communications, easy-to-use features, intuitive web browser-based administration, and an open architecture for straightforward applications integration. To meet specific organization needs, the 3Com NBX 100 platform provides a range of hardware components and software licenses.
Features
# Supports up to 200 devices, including up to 100 central office (CO) lines
# Ensures high system availability with the Wind River VxWorks real-time operating system (also used in pacemakers and artificial hearts), so server and PC downtime does not impact your telephone service
# Has powerful call-processing features built in: voice mail, automated attendant, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voice mail/email clients (IMAP4), and more
# Easily integrates with numerous off-the-shelf software, including customer relationship management (CRM) and call center applications; 3Com Voice Solution Providers Program (VSPP) adds advanced productivity-enhancing capabilities for 3Com IP telephony system users
# Software-based 3Com NBX WAV application ports make TAPI/WAV CTI affordable
# Simplifies voice mail message exchange between sites with optional 3Com NBX VPIM Multisite Messaging Exchange
# Offers an extensive range of multisite voice networking options: 3Com NBX IP Virtual Tie Lines, NBX ConneXtions H.323 gateway software, and T1/E1 Q.SIG/PRI
# Supports telecommuters and remote access users with optional 3Com NBX IP licenses
# Simplifies day-to-day operation with web-based administration and user programming
# Can eliminate the cost and administrative overhead of two separate networks for data and voice
# Offers a wide range of business-quality high-fidelity worktop options that include business phones and attendant console with practical and versatile capabilities such as easy access to a company's internal user directory, speed dials, and even personal call logs
# Compatible with the optional 3Com eXchange Call Center application and modules of the 3Com Convergence Applications Suite
# Available in any one of 11 languages/dialects (see list under Product Specifications)
# Compatible with other 3Com networked telephony solutions, easing growth to larger systems and preserving your telephony investment.
Little experienced on 3Com NBX 100
I maintained a critical interconnection of a callcenter from Philippines(Asia) to Los Angeles(USA). Based on my experienced it's quite difficult specially on routing tables multiple 3Com NBX 100.
Problems encoutered until the moment of writing the 24 channels of NBX are not stable. In the beggining of installation we were almost sleepless just to perfect all channels to be fully operational. It's normal for me that I saw 1 to 3 channels are down and when we reset both ends all fresh 24 channels are all up but after few minutes some channels are down. The analysis in simple some of the channels are not syncronize but it's hard to isolate because of the multiple circuitry being pass from Philippines to United States. You know the Telco and 3com support doing the chicken and egg scenario, pushing problems each other. We did almost everything in our part like isolation from T1 card to processor but our hardware really works and no problems found. We upgraded the system but still the same. Based on my analysis 60% of the problem is in Telco, maybe we pass through old circuit and they cannot channelize for isolation because of the old systems they have.
And all of the problems I had encountered, 3com has a good and clear signal quality.
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Author Name Loida Lacaba
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About the Author
Loida Lacaba
vdot35_00@yahoo.ca
Niche Secret
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Authors Web Site
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